We are a long-standing specialist for
Medical diagnostic equipment
Our portfolio includes nystagmus spectacles, water jet pumps, customized products and comprehensive services. On request, we will be happy to develop new concepts with you and implement them technically.
Successful on the market since 1869
again.
After the retirement of Karl-Wilhelm Koch (2005), the company moved to its current production facility in Rosdorf in January 2008
Services
Warranty
If a new or relatively new device has defects, malfunctions or other errors, this is often a warranty case. The processing can then be correspondingly time-consuming and possibly also complicated. What about the guarantee, warranty and right of return, what claims can I make – money back, repair, replacement? These issues are often unclear – use our service.
If you have any questions about the warranty, please contact our customer service team, we will be happy to help you.
Customized
Individually we can make products according to your request. We offer reliable continuity and competence for production in small or even larger quantities. Contact us and we will show you the individual possibilities.
Repair
Despite high quality, it can happen that a medical device fails or that individual components wear out. To ensure that you can still continue your practice operations as usual, our technical customer service is available to you with fast and reliable all-round service in compliance with all legal requirements for repair, maintenance and testing. We offer short response times, high customer orientation and always technically optimal and economically most favorable solutions.
Here you can reach us for all technical issues such as maintenance, repair and testing:
0551/ 3 25 19
info@dehag.com